Our jewelry is primarily crafted from certified 925 Sterling Silver, ensuring both lasting durability and a premium finish. To enhance the character of each piece, we also use high-quality accents such as 18K Gold plating, vibrant enamel, and hand-selected Cubic Zirconia. All our pieces are nickel-free and lead-free, making them safe for sensitive skin.

We partner with reliable global couriers to ensure your order arrives safely. Standard shipping is typically handled by local postal services,once it enters your country. Best of all, we offer Free Standard Shipping on all orders—no minimum purchase required!

While all genuine 925 Sterling Silver can naturally oxidize over time, our pieces are crafted with a premium finish to maximize tarnish resistance. With simple, routine care—like keeping it dry and storing it in a cool place—your RADIVIDE jewelry will maintain its brilliant luster for years to come.

To maintain the brilliant shine of your pieces, we recommend following these simple steps:

• Keep it dry: Remove your jewelry before swimming, showering, or exercising.
• Avoid chemicals: Apply perfumes, lotions, and hairsprays before putting on your jewelry.
• Smart storage: When not in use, store your pieces in a cool, dry place—ideally in a closed jewelry box
  or a sealed jewelry pouch to prevent oxidation.
• Gentle cleaning: Occasionally wipe your jewelry with a soft, lint-free cloth to remove surface oils.

To keep your RADIVIDE pieces sparkling, we recommend using a soft, lint-free polishing cloth to gently remove surface oils and fingerprints. Avoid using harsh chemicals, ultrasonic cleaners, or abrasive materials, as these can damage the delicate finish of 925 Sterling Silver.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this to monitor your package's journey every step of the way.

Yes! We are proud to offer Free International Shipping to most countries worldwide. No matter where you are, we’ll bring RADIVIDE jewelry right to your doorstep at no extra cost.

Each custom piece is handcrafted to your exact specifications. Please allow 10–15 business days for our artisans to create and prepare your one-of-a-kind item. Once crafted, you will receive a shipping confirmation email with a tracking number so you can follow its journey to you.

• We move fast! To ensure quick delivery, we offer an 8-hour window to cancel your order after it’s placed.How to cancel: Simply click the "Cancel Order" button in your order confirmation email. You’ll receive a follow-up email once the cancellation is processed.After 8 hours: Our warehouse begins processing orders to get them to you as soon as possible, so they can no longer be modified. If you’ve changed your mind, don’t worry—you can still return your items within 30 days for a full refund.

We offer a variety of secure payment options for a seamless checkout experience. We currently accept:
Credit & Debit Cards: Visa, Mastercard, Maestro, Discover, and Diners Club.

Digital Wallets: PayPal.

Secure Processing: All transactions are 100% encrypted and processed through secure gateways to ensure your financial information is always protected.

We are so sorry for the inconvenience! If you receive a damaged or incorrect item, please contact us at radividejewellery@gmail.com within 48 hours of delivery. To speed up the process, please include:

Your Order Number.

A brief description of the issue.

Photos of the damaged item or the incorrect product received.

We will prioritize your case and arrange a free replacement or a full refund immediately.